EBOOK: Management Control Systems: European Edition

Part 1: Management Control and Management Control Systems
Introduction to Management Control
Designing Management Control Systems

Part 2: The Environment and Strategy of Organizations
Organizations and Their Environment
Strategy and Management Control

Part 3: Management Control and the Organization’s Internal Structure
Decentralization, Control and Incentives
Responsibility Centres: Revenue and Expense Centres
Responsibility Centres: Profit and Investment Centres
Transfer Pricing, Shared Service Centres and Cross-Functional Management

Part 4: The Management Control Process
Planning and Budgeting
Performance Measurement and Analysis
Compensation, Incentives and Motivation

Part 5: Variations in Management Control
Management Control Challenges in Service Delivery
Management Control of Projects
Management Control and Inter-Organizational Relationships

Management Control Systems helps students to develop the insight and analytical skills required of today's managers. Students uncover how real-world managers design, implement and use planning and control systems to implement business strategies.