This is a book to invite you to be more ambitious in your daily attempts to resolve problems or make decisions when you can´t do so by yourself. Whenever you need the cooperation of others to obtain what you want or need, negotiation becomes the most effective tool and very often the shortest path …
Operations Management for Executives reviews all that managers should know to be able to turn the operations of their companies into a source of competitive advantage. Understanding operations is key to improve how any organization actually works. In fact, excellence and innovation in operations hav…